Delivery & Returns
On working days, orders placed before noon are shipped the same day.
Delivery - Belgium
We aim to deliver all gifts within 2-3 working days.
Every parcel is shipped using a tracked service and costs €6.
Shipping on Belgian orders is free over €100.
(the Netherlands, Germany, Luxembourg & France)
International shipping takes 3-5 working days.
Every parcel is shipped using a tracked service and costs €9 (Netherlands & Germany) / €11 (France & Luxembourg).
Some of our smaller gifts are shipped in bubble envelopes.
These gifts are letterbox friendly and don't require a signature upon delivery.
Most of our gifts are packaged in strong, durable gift boxes.
These parcels will require a signature upon delivery.
Due to the personalisation of your order, we can only accept returns if the gift(s) is damaged or faulty. If this is the case, please email us at firstname.lastname@example.org within 14 days of receiving the parcel and we can arrange an exchange or refund. Please keep in mind that shipping costs (including return shipping costs) will not be refunded.
If you have any questions about your delivery,
or would like to ship a gift to a different location,
please contact us at email@example.com